Online Privacy Policy
At Cream City Mortgage, safeguarding our customers' privacy is a top priority. As we continue to improve and expand our services, we recognize the importance of our customers' right to privacy and confidentiality. We have adopted strict standards to maintain and protect the confidentiality of our customers' nonpublic personal information. The following statement outlines our commitment to safeguarding your personal data.
Information We Collect
We maintain physical, electronic, and procedural safeguards designed to protect your personal information. We gather nonpublic personal information about our customers as necessary to conduct business with them. We do not disclose any nonpublic information about our customers or former customers to any third party, except as permitted by law. We collect nonpublic personal information about you from the following sources:
Information We Receive from You: We collect information from you on applications or other forms, over the phone, in face-to-face meetings, and via the Internet. This includes your name, address, telephone number, Social Security number, credit history, and other financial information.
Information About Your Transactions: We collect information about your transactions with us or others, including payment histories, account balances, and account activity.
Information We Receive from Consumer Reporting Agencies: We collect information from consumer reporting agencies, such as your credit score, credit reports, and other information related to your creditworthiness.
Information from Employers and Others: We may obtain information from employers or other parties to verify information you have provided, such as employment, income, or deposit details.
Information We Disclose
Your personal information will only be retained for the purpose of providing you with our response to your inquiry and will not be shared with any third party, except as necessary for business purposes or as required by law.
By submitting data on our website, you are providing explicit consent for the transmission of this data.
We treat all data as confidential within our company and require strict adherence to data protection and confidentiality policies from all our employees.
Please note that our website may contain links to other sites that are not governed by this or any other privacy statement.
We may engage in email marketing to send you information related to your mortgage, loan status, or other services that may interest you. By submitting your email address, you consent to receiving these communications. You can opt out of receiving such communications at any time by following the unsubscribe instructions provided in each email.
Questions
If you have any questions or concerns about the integrity of your account information or any other aspect of our business operations, please do not hesitate to contact us:
Cream City Mortgage
Attention: Compliance Officer
205 E Silver Spring Drive
Whitefish Bay, WI 53217
(248) 229-7799
blake@creamcitymortgage.com
Changes To This Policy
This policy is effective as of November 1, 2024. We reserve the right to modify this Privacy Policy at our discretion. Any changes to this policy will be posted on our website in a timely manner.